Customer Service and Sales
Our customer experience representatives, sales team and product support group are ready to serve our customers from 8am until 6pm EST. Our 24 hour Aircraft On Ground (AOG) line will get you help in an emergency. The teams have over 100 years of experience with Tronair products and their applications in the field.
Tronair’s authorized service centers located globally allow our customers close and convenient locations to have any Tronair equipment repaired and tested. The authorized service centers have gone through extensive training at our world headquarters.
Our Swanton, Ohio facility occupies over 300,000 sq ft. On-site processes include machining, fabrication, powder paint, 2- part epoxy coatings and assembly. Total control over the manufacture of our products enables us to produce the best GSE products in the world.
Every finished good is inspected prior to leaving our facility and no product is shipped unless it passes our 12 point quality inspection test. We are ISO:9001 certified, utilizing the latest equipment in our laboratory.
Our engineering team consists of engineers and designers with mechanical, electrical and electronic technical degrees. Our staff includes a Professional Engineer, an A and P mechanic, certified fluid engineer and a certified welder. All of our products are designed in SolidWorks or CATIA V5 so they go from a 3D model to prototype quickly and efficiently. Our engineers utilize multi-part finite element analysis (FEA) software to design and analyze our products.