Capabilities
Customer Service and Sales
Our customer service and sales team is ready to serve our customers from 7am until
6pm EST to answer questions. The customer service and sales
team has over 100 years of experience with Tronair products and their applications
in the field. The website allows customers to track orders 24 hours a day 7 days a
week and it offers technical manuals, troubleshooting, maintenance schedules and product
information.
Service Centers
The 3 authorized service centers located in Europe, 2 in Asia and 1 in North America
allow Tronair customer close and convenient locations to have any Tronair equipment
repaired and tested. The authorized service centers have gone through extensive
training at Tronair world headquarters.
Manufacturing
The Holland, Ohio facility occupies over 85,000 sq ft. On-site processes include
machining, fabrication, powder paint, 2- part epoxy coatings and assembly.
Total control over the manufacture of our products enables us to produce the best
GSE products in the world.
Quality
Every finished good is inspected prior to leaving Tronair and no products is shipped
unless it passes our 12 point quality inspection test. We are ISO compliant, utilizing
the latest equipment in our laboratory.
Engineering
Tronair’s engineering team consists of 11 engineers and designers with mechanical, electrial
and electronic technical degrees including Masters, Bachelors and Associates.
Our staff includes a Professional Engineer, A and P mechanics, certified fluid
engineer, journeyman machinist and a certified welder. All of our products are
designed in CATIA V5 so they go from a 3D model to prototype quickly and
efficiently. Our engineers utilize multi-part finite element analysis (FEA) software to design our products.
Information Systems
Tronair has invested in an MRP system that allows us to achieve 99% on time shipments.
Our IT infrastructure includes an IBM iSeries server, a fiber-optic Gigabit
network backbone and an integrated secure website.
Accounting
Our accounting team is lead by a Certified Public Accountant (CPA) and a staff of degreed individuals.